About CustomerFriendly.org Have you ever been misled, lied to, or treated poorly by a merchant? Have you ever waited for days to receive an email response? We have too. So our primary goal is to offer shoppers a wide selection of sites that are all dedicated to good customer service!  We offer the Site Seal program so shoppers can easily identify merchants that are truly Customer Service Friendly. So browse the directory and be sure to visit the sites that are Customer Friendly listed. These merchants have made a pledge to insure you receive the best shopping experience possible. Merchant Solutions We offer a Free listing for all merchants. We also offer a paid listing for $25. These listings will be Featured Members and always be listed at the top of the search results for applicable categories. Furthermore, the merchant will be able to display the Site Seal on their site. To become a Featured Member and display the site seal you must agree to offer the very best customer service possible. Site visitors who feel you do not uphold the standards of good customer service will be able to file a complaint. If you recieve more than 3 complaints in any given year your membership will be removed. For more information about complaints and resolution click here. |